De Lijn is a Belgium public transportation company.
De Lijn was looking to improve their public transport service with a tool that could deliver & combine data insights about public transport utilization, timeliness & traffic fluidity. They needed to get to know better their customers in order to offer a customer-friendly and personalized service, to warn & keep informed individual customer when detours, cancellations would occur.
Business & Decision team implemented then the Mobility Tool deployed on Tableau. As a result, this tool provided clear insights with different combined dashboards answering various use cases.