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Ref. 112 - Belfius Insurance

Digital Expertise Banking & Finance

Business & Decision and LogMeIn help Belfius Insurance to develop an FAQ bot that streamlines and consolidates support for agents and agency staff.

THE NEED

  • Reduced waiting times
  • Integration of multiple products
  • Availability aligned with offices
  • Standardized answers

OUR VALUE PROPOSITION

  • AI driven FAQ Chatbot
  • Smart Channeling
  • Deflection strategy
  • LiveChat
  • Knowledge centralisation

Download Whitepaper

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