As a member of B&D’s customer engagement consulting team, you will be working on business & functional analysis missions. The domains of activities are typically related to marketing, sales & servicing, be it B2C or B2B, be it in traditional CRM, omnichannel or full digital context, with focus on the financial, utilities, retail, transport and media sector.
We are specifically looking for senior consultants with experience in these domains, interested to take up key project roles like lead analyst, business architect and / or project manager. At this moment we want to enforce the team with a consultant with senior expertise in the servicing domain. Purpose is to structurally build up knowledge and expertise in terms of services and delivery team capacity in this area.
Our main values are Excellence, Respect and Modesty. To represent and live those values you also have the following skills:
Business & Decision Benelux is an international Consulting and Systems Integration (CSI) company. B&D contributes to the success of customer projects by driving maximum business performance. The company has a reputation for functional and technological expertise and has forged partnerships with all of the key technology vendors.
We specialize in providing consultancy services and solutions around our core pillars. Business Intelligence (BI), Customer Relationship Management (CRM) Enterprise Information Management (EIM), Risk and E-business solutions to both Multi-national and national organizations across all industry sectors from Banking, Insurance, Manufacturing, Distribution, Utilities, Telecommunications.
The profile we are looking for should have:
Personality and attitude:
The successful candidate should also have excellent communication & reporting skills and more specifically: