Business & Decision is looking for a MS CRM Project Manager profile to take up responsibility for the delivery of large scope projects for our clients. Most of our implementations involve CRM’s in the context of Marketing (Campaign Management / Automation) B2C & B2B. You will be involved in the whole lifecyle from occaisional pre-sales, POCS, client works shops, scoping and finally managing the delivery to our clients with a small dedicated team.
Our CRM implementations cover the following areas
Ultimately you will be part of a group with a close partnership with Microsoft who are designing business solutions for Microsoft Dynamic CRM implementations, understanding the business requirements and translating these into solutions. Mapping the business requirements to IT tool functionality, tool prototyping, IT tool set-up & configuration, IT tool customization, specification of IT system integration requirements – architecture, IT integration work : coordination of delivery, evaluating technical feasibility, IT tool testing.
Our main values are Excellence, Respect and Modesty. To represent and live those values you also have the following skills:
Business & Decision, a global consulting and systems integration Group, is a Gartner-recognized leader in Customer Relationship Management (CRM), and a major player in Business Intelligence (BI), Digital Transformation, Risk Management and Analytics. We leverage a unique combination of technical, functional and industry specialization, as well as partnerships with all of the key software vendors, to deliver maximum-value projects and help clients break through barriers to innovation such as Big Data and Digital Transformation.
This role could be perfect for an Expert (functional or Technical in CRM) or someone leading an internal team who is looking to take the next step into managing projects to completion.