Business & Decision is looking for a MS CRM Project Manager profile to take up responsibility for the delivery of large scope projects for our clients. Most of our implementations involve CRM’s in the context of Marketing (Campaign Management / Automation) B2C & B2B. You will be involved in the whole lifecyle from occaisional pre-sales, POCS, client works shops, scoping and finally managing the delivery to our clients with a small dedicated team.
Our CRM implementations cover the following areas
Ultimately you will be part of a group with a close partnership with Microsoft who are designing business solutions for Microsoft Dynamic CRM implementations, understanding the business requirements and translating these into solutions. Mapping the business requirements to IT tool functionality, tool prototyping, IT tool set-up & configuration, IT tool customization, specification of IT system integration requirements – architecture, IT integration work : coordination of delivery, evaluating technical feasibility, IT tool testing.
Business & Decision (B&D) is an international consulting, management and systems integration group which answers business needs by being a trusted partner for digital and data transformation. As part of the Orange group, B&D provide a full digital package to our clients: collaborative working methods, optimized performance of information systems and 360° customer relations all by harnessing the power of data.
To do this, B&D has 4 strategic offers to differentiate from our competitors:
B&D values excellence, respect and modesty from all our employees and we look for the following skills in candidates:
These values are found throughout the B&D organization from Managing Director down and that’s why B&D are certified as a Top Employer in Belgium for our “people-first” best practices in HR.
This role could be perfect for an Expert (functional or Technical in CRM) or someone leading an internal team who is looking to take the next step into managing projects to completion.