Business & Decision is looking for consultants to reinforce its customer engagement practice.

As a member of the CE Practice, you will act as a consultant into the digital marketing field by having a clear affinity and interest into the technical setup of such solutions. You will design & build omnichannel journeys in close cooperation with the customers of B&D. As a consultant you will dig deeper into the solution helping and advising clients for the integration and customization. The broadness of the digital marketing field challenges you and you are interested upon how the current digital journeys are built.

Our customer engagement practice is part of the digital transformation projects Business & Decision is offering to clients. In collaboration with our data department our customer engagement projects can have a link with big data, cognitive solutions, etc. This way our consultants discover new domains from this multi disciplinary approach.

As Business & Decision is a fast growing company it gives a lot of opportunities to consultants to grow in the direction you want. There’s lots of flexibility, career paths in different directions and the opportunity to take ownership of new things on the market.

Business & Decision (B&D) is an international consulting, management and systems integration group which answers business needs by being a trusted partner for digital and data transformation.  As part of the Orange group, B&D provide a full digital package to our clients: collaborative working methods, optimized performance of information systems and 360° customer relations all by harnessing the power of data.  

To do this, B&D has 4 strategic offers to differentiate from our competitors:

• New: detect, choose and create new services based on data
• More: understand your customers to do more business with them
• Better: optimize operational efficiency
• Right: anticipate financial, security, regulatory, online reputation and fraud risks

B&D values excellence, respect and modesty from all our employees and we look for the following skills in candidates:

• Entrepreneurship, solution-oriented and value client intimacy
• Team work, social skills, self-awareness and communication skills
• Flexibility, adaptability and resourcefulness.  

These values are found throughout the B&D organization from Managing Director down and that’s why B&D are certified as a Top Employer in Belgium for our “people-first” best practices in HR.