About Business & Decision


Business & Decision, a global consulting and systems integration Group, is a Gartner-recognized leader in Customer Relationship Management (CRM), and a major player in Business Intelligence (BI) & Analytics.

We leverage a unique combination of technical, functional and industry specialization, as well as partnerships with all of the key software vendors, to deliver maximum-value projects and help clients break through barriers to innovation such as Big Data and Digital Transformation.




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Operational risk - keeping up with new challenges


The world of operational risk is changing quite drastically, whether it relates to the rise of cybercrime, the change of regulatory methods of measurement or other topics like the set-up of an enterprise culture change regarding operational risk.  The note summarizes the current discussion points, both on the agenda of operational risk managers and IT risk managers. It suggests some actionable ideas for further improvement on this often overlooked but crucial and impactful risk topic.

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The 7 tempting promises of Big Data


Big Data continues to feed the wildest expectations for organizations. Without objectification, some of these will remain at the stage of fantasy and will thus inevitably frustrate and disappoint. Let’s get real.

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Business & Decision acquires Uchrony

With the acquisition of Uchrony Business & Decision takes the next step in our CRM & Digital Transformation journey.  Now offering an “end to end” approach, from digital strategy to real-time customer experience.
Check out the new website www.uchrony.be